Privacy Policy

Overview

First Watch Medics respects your privacy. This policy explains what information we collect through this website, how we use it, when it may be shared, and the choices available to you.

Information we collect

We may collect information that you voluntarily provide through our class, group-training and event-coverage request forms, including:

• Your name, email address and phone number.
• Your organization, employer or school.
• The course, certification or training format requested.
• Group size, preferred dates, location and scheduling information.
• Event details such as the venue, date, attendance and requested coverage.
• Questions, requirements and other information included in your message.

Our hosting, form-delivery and security providers may also process limited technical information, such as your IP address, browser type, device information, pages visited and security signals.

How we use information

First Watch Medics may use the information collected to:

• Respond to questions and requests.
• Recommend the appropriate course or certification.
• Provide scheduling information and customized quotes.
• Coordinate training or event medical coverage.
• Maintain business records and comply with legal obligations.
• Protect the website, prevent spam and address misuse.
• Improve our website, services and advertising effectiveness.

Form processing and service providers

Website form submissions are processed by FormSubmit and delivered to the First Watch Medics business email account. FormSubmit states that it retains form submissions for 30 days. FormSubmit, the website host, the email provider and other vendors may process information only as needed to provide their services, maintain security or comply with law.

First Watch Medics does not sell or rent your personal information. We may disclose information when required by law, to protect legal rights or safety, or as part of a business transfer.

Analytics and advertising

We may use analytics and advertising-measurement tools to understand website activity and evaluate advertising. These providers may collect information such as device identifiers, IP address, browser information, pages viewed and interactions. Where required, we will request consent or provide appropriate controls.

Retention and security

We retain request information for as long as reasonably necessary to respond, provide services, maintain appropriate business records and satisfy legal obligations. We use reasonable administrative and technical measures to protect information, but no website or electronic transmission can be guaranteed completely secure.

Your choices

You may ask what personal information we maintain about you, request a correction or request deletion by contacting us. We may retain information when required for legal, safety, accounting or legitimate business purposes.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. A parent, guardian or organization representative should contact us regarding training for a minor.

External links

This website may contain links to services operated by other organizations. Their privacy practices are governed by their own policies, not this policy.

Policy updates

We may update this policy when our website, services or legal obligations change. The effective date at the top of this page will show when it was most recently revised.